Welcome to Toren. This page walks you through how to start scanning, what your results mean, how tokens and billing work, and what to do if something doesn’t look right.
Getting started
- Create an account, sign in, then choose a payment plan. Once you have a plan selected, navigate to the Scan page.
- Choose what you want to analyze: a link (URL), a file upload, or text.
- Analyze the content and review the results.
- You can revisit results for up to 5 days from your Account page if you want to see past scan results.
Tip: Higher quality images or videos yield the best results. Try using the original copy or full-screen version.
How Toren works
Toren looks for digital signatures in online media that indicate AI-generated or manipulated content. We combine multiple signals—like compression fingerprints, frame consistency, and metadata—for images and video, and style/structure patterns for text.
- Checks for visual patterns common in AI‑generated content.
- Looks at frame consistency (for video) and edit traces.
- Examines metadata when available.
- Analyzes writing style and structure versus typical AI output.
- Checks for patterns and repeated sentence structures for signs of AI generation.
No detector is perfect. Use your best judgement alongside the results!
Scanning options
Paste a link to an image or video, then click Analyze URL.
- Try the URL first. If it’s a direct link for an image or video click Analyze URL
- Social Media Feeds (Facebook, Instagram, YouTube, TikTok, etc): You can typically scan images directly from these sites but videos don't usually work due to their privacy policies.
- Do this instead: download the video and use Upload a file (best), or take a screenshot and scan it as an image (less reliable for video).
- Tip: sometimes cropping out blank white/black space will improve results but it’s not always necessary.
Upload images, short videos, or documents (txt/pdf). We support most image, video, and text documents types.
You can paste a short paragraph or a few pages of text. The more text the better, very short sentences or just a few words will not be accurate.
Limits: very large files may be rejected; for PDFs we analyze extracted text. Some websites block direct downloads; if a URL fails, try saving the file and uploading. Social video links from Facebook/Instagram/YouTube/TikTok often won’t scan from a pasted URL because they don’t provide a direct file link. If you’re stuck, download the video and upload it, or take a screenshot (less reliable).
Low quality images or video
If Toren says your image is low quality, it means we can’t see enough detail to give a reliable result.
- Why this happens: blurry, tiny, dark, heavily compressed, or zoomed-in screenshots can hide important details.
- What to do: use a clearer image, open the media full screen, or use the original file if you have it.
- If you only have a screenshot: retake it at full size and avoid extra cropping or filters.
- For video: upload the original video file when possible. Video screenshots are less reliable.
This quality check helps prevent confusing results from poor-quality media.
Token consumption
Each scan consumes tokens. The typical costs are:
- Text: Cost 1 token per scan.
- Images: Cost 2 tokens per scan.
- Video's: Cost 4 tokens per scan.
Using URL or Upload scans automatically change the token cost based on the media being scanned. You can see your remaining tokens on the Scan page and on your Billing page. If you run out, you can either purchase a token pack, wait for your subscription allowance to reset, or enable overage with your subscription plan, or change to a Pay-as-you-go for metered usage.
Understanding your results
We show a gradient scale from Non-AI to AI with a confidence indicator that reflects how strongly our detectors match patterns associated with Non-AI, AI generation or heavy AI-assisted edits.
We currently show these user-facing bands:
- Very likely Non-AI
- Likely Non-AI
- Mixed signals (not enough evidence either way)
- Likely AI
- Very likely AI
For mixed-signal results, we usually lean one way or the other and are generally correct. These types of results usually mean the quality is less than ideal for a clean scan : Try finding a better quality image or the original when possible. We continuously improve the system as we add training data and refine our models.
If you want to see the full set of outcome messages in one place, visit All outcomes.
Here is an example output of a scan.
Payments & billing
Subscriptions include a monthly token allowance. When your cycle renews, your allowance refreshes. You can manage your plan from Billing.
If you enable overage, scans that exceed your allowance can continue and the extra usage is billed at the overage rate for your plan.
Buy tokens once and use them anytime. Packs are ideal if your usage is occasional or variable.
With PAYG, you don’t have a monthly allowance—each scan is billed at the current PAYG rate. Useful for teams who prefer pure usage‑based billing. Budget caps can be set so you can control your monthly spending. See Budget caps.
If you’re on a subscription plan, you need to first cancel your current subscription to change plans. Do this on the Billing page.
How it works: when you change tiers, your current subscription is canceled immediately, you’re charged the new subscription fee, and the new plan’s token allowance is added to your account right away. You keep your existing tokens from your old plan when switching.
Switching between PAYG and subscription: if you want to move from PAYG → subscription or subscription → PAYG, you’ll need to cancel your current plan as well.
You may cancel a subscription at any time. Cancellation takes effect immediately, meaning we stop future subscription charges (you won’t be charged again at the end of the current billing cycle).
No refunds / no partial credits: Fees are non‑refundable and non‑creditable for partial periods or unused tokens.
Tokens after cancel: Any tokens already in your account (from your subscription allowance and/or token packs) remain available indefinitely and never expire.
We use Stripe to process payments. You can manage your billing from Billing—the Manage Billing button takes you to Stripe’s billing portal.
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Budget caps
To prevent surprises, you can set a monthly budget cap for Subscriptions with Overage enabled or Pay as you go plans. When a scan would push you over that cap, we block it and explain why.
- Set your cap from the Billing page.
- Turn on “Stop at budget” if you want hard blocking at the cap.
- We only count the shortfall beyond your remaining tokens when projecting overage.
Troubleshooting
- URL won’t analyze: Some sites block direct linking to their content. Try opening the the content in full screen and then copy the URL. If possible, you can save the content and try using the upload scan.
- Large video fails: Very large files may exceed limits. Try compressing the file or clipping the segment you want to analyze.
- Text too long: If pasting long text, shorten it or upload a PDF/txt file instead.
- Billing cap block: If you see a budget cap message, you can either purchase a token pack, increase your cap, or wait until next cycle.
- Result links expire: For privacy and storage reasons, your scan results are kept for a limited time (currently 5 days). Save what you need before the link expires. You can always re‑scan the same item later.
FAQ
- Do you store my files? No — we process uploads to run the analysis and then delete the originals. We keep scan results (not the uploaded content) for a limited time (currently 5 days) so you can revisit them in your account.
- Can I share a result? Results require you to be logged in. If you need to share, the simplest option is to take a screenshot of the results page and share that.
- Where can I change my plan? Go to Billing to manage subscriptions, PAYG, and token packs.
Still need help? Contact us via the form on the Contact page.